Our customers have the right to return the product within 14 days of receipt without giving a reason. This period begins on the day the product is delivered or delivered to the pre-designated parcel point by the consumer.

*The product can only be returned in good condition and in the original packaging.
*Gift cards cannot be returned.

For all return conditions, please read the general terms and conditions

• The product is in good condition;
• The product is returned with all associated accessories;
• The product is in its original packaging.
  *If any of the above points are not in order, the return cannot be accepted.

1. Always notify us of your return by email to daan@puzzlesandgames.nl . Please indicate in the email which product you would like to return, the order date, and the reason for returning.

2. You will receive a digital return form from us containing a unique return number.

3. Return the product with the completed digital return form to:

Puzzles and Games
Church Forest 1063 M
6546BB NIJMEGEN

Please state the unique return number.

4. Once the product has arrived safely and completely, we will send you an email to inform you whether the product has arrived safely and whether the refund will be issued within 14 days.

* To register a return, always follow the above points in paragraphs 1 and 2.

Puzzle and Games is not responsible if the return shipment does not arrive.